FAQs (Frequently Asked Questions)

Royal Thread
USA-Based Clothing Store

📦 Orders

Q: How do I place an order?
A: Simply browse our collection, select your desired items, add them to your cart, and proceed to checkout.

Q: Can I cancel or change my order?
A: Orders can only be modified or canceled within a short time after placing them. Please contact us immediately at support@royalthread.com.

🚚 Shipping

Q: How long does shipping take?
A:

• USA: 3–7 business days (standard)

• International: 7–15 business days

Q: Do you offer international shipping?
A: Yes, we ship worldwide.

Q: How can I track my order?
A: Once your order is shipped, you will receive a tracking number via email.

🔄 Returns & Refunds

Q: What is your return policy?
A: We accept returns within 14 days of delivery, provided items are unused and in original condition.

Q: When will I receive my refund?
A: Refunds are processed within 5–10 business days after we receive and inspect your return.

👕 Products

Q: How do I choose the right size?
A: Please refer to our size chart on each product page for accurate measurements.

Q: Are your products true to size?
A: Yes, most items fit true to size. If unsure, we recommend sizing up.

💳 Payments

Q: What payment methods do you accept?
A: We accept major credit/debit cards and secure online payment methods.

Q: Is my payment information secure?
A: Yes, all transactions are encrypted and processed through secure payment gateways.

📩 Support

Q: How can I contact customer support?
A: You can reach us anytime at support@royalthread.com.

Q: How long does it take to get a response?
A: We typically respond within 24–48 hours.

Royal Thread — Here to Help You Shop with Confidence.